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  3. If you are still unable to see your login, please submit an inquiry using the form on this page.


Our Customer Care Team is working remotely right now, in order to ensure we can attend to your enquiry effectively, please email us in the first instance. We’ll attend to your request as soon as we can.

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Live Chat

Mon–Fri 9am–5pm AET

1300 667 481
Mon–Fri 9am–5pm AET
1300 667 481
Or 03 8657 3900 if calling internationally

Please fill in the information below to contact our customer service team:

Having trouble using this form? Please email our customer service team directly on

Alternatively, call our Customer Care team on:                                   1300 667 481

For our International Clients, please phone:                                        03 8657 3900

Our Customer Care team is available to assist Monday to Friday, 9am to 5pm AEST

Postal Address

If you’d like to write to us, please do so at:

Port Phillip Publishing Pty Ltd,
96-98 Bridport Street,
Albert Park, VIC 3206


Our registered address is:

Port Phillip Publishing Pty Ltd
96-98 Bridport Street,
Albert Park, VIC 3206